Privacy notice

Artegia, S.C. (“Artegia”), domiciled at [street, number, neighborhood, postal code], Querétaro, Querétaro, Mexico, is responsible for processing the personal data you provide to us, under the Mexican Federal Law on the Protection of Personal Data Held by Private Parties and other applicable regulations.

Data protection contact: [email protected].

Through this site, the contact form, email, WhatsApp or in person, we may collect: name, company, position, email address, telephone number and any information you choose to share about your inquiry.

We do not request sensitive personal data through these channels. Please do not include it in your initial message.

Required purposes: responding to your request for information or contact; preparing and sending service proposals; where applicable, formalizing and providing the engaged services, invoicing them and managing the professional relationship; and complying with legal obligations.

Additional purposes: sending newsletters, analyses, event invitations and communications about our services. If you do not want your data used for these purposes, you may say so at any time by writing to the address above; your refusal will not affect the services you request.

Your data may be disclosed, without your consent, to competent authorities pursuant to a duly grounded request or legal obligation, and in the other cases provided by law. To operate, Artegia uses email, cloud storage and web hosting providers that process data on Artegia’s behalf and under confidentiality obligations. We do not sell or transfer your data to third parties for commercial purposes.

You may access, rectify or cancel your data, object to its processing, withdraw your consent or limit the use of your data by writing to [email protected]. Your request must include your name, a means to reply to you, a document proving your identity or that of your representative, a clear description of the data and the right you wish to exercise, and any information that helps locate the data.

We will respond within 20 business days and, if the request is granted, implement it within 15 business days of our response.

This site does not use tracking or advertising cookies. It only stores your language preference in your browser, which does not identify you personally and which you can delete from your browser settings.

Any changes to this privacy notice will be published in this section of www.artegia.mx, with the date of its last update.

If you believe your right to data protection has been infringed, you may file a complaint with the competent authority.